Service Terms Summary
Food Truck Friday App™ is a digital service powered and supported by Creations By AI LLC. The FTO remains the primary food-service business and is responsible for food preparation, menu accuracy, current location, operating status, order fulfillment, food safety, taxes, permits, insurance, refunds, chargebacks, and customer service.
Project timing
The 3-5 business-day target begins only after complete approved materials, required payment, merchant information, access, scope, and content are received. Holidays, revisions, custom work, incomplete information, complex menus, and third-party approvals may extend timing.
Orders and notifications
Standard service includes a designated order email and access to the Order Dashboard. SMS alerts are not included. Notification delivery cannot be guaranteed across every email provider, browser, device, internet connection, or customer setting.
Cancellations, refunds, and no-shows
Each FTO must publish and apply its own approved customer policy. The FTO makes ordinary refund and cancellation decisions through the connected merchant account. CBA does not adjudicate routine food-quality or fulfillment disputes.
Catering
A catering inquiry is not a confirmed booking. The selected FTO must confirm availability, send final pricing and requirements, obtain an agreement, and collect any required deposit.